Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect… Read More »7 Apps That Can Help You Improve Customer Experience in 2023
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking.… Read More »What Are the Most Helpful VoIP Features for Small Businesses?
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that… Read More »Simple Guide to Follow for Better Endpoint Protection
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data.… Read More »Insider Threats Are Getting More Dangerous! Here’s How to Stop Them
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. It’s important to… Read More »Everything You Need to Know About Microsoft Viva Sales
Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page… Read More »Checklist for Better Digital Offboarding of Employees
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t… Read More »9 Urgent Security Tips for Online Holiday Shopping
When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a… Read More »What Is Microsoft Defender for Individuals & What Does It Do?
Software vulnerabilities are an unfortunate part of working with technology. A developer puts out a software release with millions of lines of code. Then, hackers look for loopholes that allow… Read More »The Biggest Vulnerabilities that Hackers are Feasting on Right Now
Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker could want? Didn’t think they… Read More »Small Businesses Are Attacked by Hackers 3x More than Larger Ones
After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. As of June 15, 2022, Microsoft dropped the web browser… Read More »Internet Explorer Has Lost All Support (What You Need to Know)