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Managed IT Services

Powered by passion, fueled by results.

With our Managed Services, Tech Dynamix takes a proactive approach to IT. With the classic break/fix model, the IT provider and partner have different goals. When something goes wrong under this model, the provider fixes it and bills the partner. We’re pulling in the same direction as our partners with a fully managed services model. You pay a set monthly cost, and our state-of-the-art software continually monitors your network 24/7/365, resolving issues BEFORE they become a headache- saving you time and money.

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Break Fix

Managed Services

    • Billed for every on-site visit or remote session
    • The slower they work, the more money they make
    • They make money every time you have problems
    • Providers have no incentive to make your network as stable as possible
    • No need to invest in the latest technology or to automate business processes as that would lose them money
    • Your biggest disasters are their most significant profits
    • Multiple points of contact 
    • Response times are not guaranteed
    • Fixed Monthly Cost with no hidden fees
    • No limit to the number of hours you use
    • 24/7/365 monitoring of your network
    • Updates, Patching, and Preventative Maintenance
    • Significant investments in IT infrastructure to optimize efficiency
    • Streamlines business process and automates every day take to make your business run more efficiently
    • Dedicated Partner Success Manager
    • Response times guaranteed and backed by SLA (Service Level Agreements)
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Complete IT Coverage

  • 24/7 Monitoring and Patch Management
  • Automatic Updates and Alerts
  • Anti-Virus & Anti-Spyware
  • On-Site Technical Support
  • Data Backup and Disaster Recovery
  • PCI Compliance
  • A Dedicated Partner Success Manager
  • Dark Web Scanning, Phishing Tests, and Employee Cyber Security Training
  • Access to a Custom Partner Portal
  • Vendor Management
  • Content Filtering
  • Advanced Threat Protection
  • SIEM (Security Information & Event Management)
  • Multi-Factor Authentication
  • Mobile Device Management
  • Password Management

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